Terms & Conditions

Our Terms & Conditions are quite standard and designed to make your shopping experience easy and secure.


By placing an order you agree to accept our terms and conditions.


Please note, these terms and conditions could change at any time, and it is up to you to check regularly before ordering products in case there are any changes. 


If you do not agree with the terms and conditions set out below, you should not use or access any of our websites.


If you have any queries relating to our terms and conditions, please contact the Customer Service team at sales@1drywash.com before placing an order.

GENERAL:


1drywash.com and various linked sites are the websites belonging to Ideas in a Bubble Limited of Fountain Court, 2 Victoria Square, Victoria Street, St Albans, Hertfordshire, AL1 3TF. 


Registered Company number: 8652422

Registered VAT number: 168 3165 91


The following terms and conditions will apply between you and Ideas in a Bubble Limited when you make a purchase from us on one of our website addresses. 


The terms do not affect your statutory rights.

Your contract for purchases made through one of our sites is with Ideas in a 

Bubble Limited and you undertake that all goods ordered by you are for your own 

use only and are not for resale.

You must be eighteen years old or older to use this site. If you are under eighteen, 

you may only use this site with the agreement of, and under the supervision of, a 

parent or guardian. If you do not qualify as such, please do not use this site.


You agree that all the details you provide to us for the purpose of ordering or 

purchasing goods are correct, current and complete in all respects.


You agree that the credit or debit card you are using is your own and that there 

are sufficient funds in your account to cover payment of the product/s ordered.


You agree that e-mail can be used as a long-distance means of communication.


During the registration process, you must choose a username and password. 

You are responsible for all actions taken under that username and password and 

must only purchase from us under your own username and password. 


You must make every effort to keep your passwords safe and should not disclose it 

to anyone. 

If you think someone else might know it, you must change it. You may not transfer 

or sell your username to anyone, nor allow, either directly or indirectly, anyone to 

use your username or password. If there are any changes to the details supplied by 

you it is your responsibility to inform Ideas in a Bubble Limited as soon as possible.

It is a crime to use a false name or invalid credit card to order. 

Anyone caught deliberately entering an incorrect or fictitious order will be 

prosecuted to the fullest extent of the law. 


Ideas in a Bubble tracks the electronic 'fingerprint' of each order placed 

on our websites to enable us, and all legitimate crime prevention 

and prosecution authorities, to trace individual users who may engage in criminal 

activities on our website.

Ideas in a Bubble Limited reserve the right to end our agreement with you and to 

suspend or terminate your account and access to the site immediately and without 

notice to you if:

a) You fail to make payment to us when it is due

b) You breach any of our terms and conditions

When requested by us to do so, you fail to provide within a reasonable time, 

enough information to let us to check the accuracy and validity of any information 

supplied by you


We suspect you have engaged, or are about to engage, in fraudulent or illegal 

activity on one of our sites



YOUR RESPONSIBILITIES IF YOU BREAK THESE CONDITIONS:


You agree that if you break these conditions, or any liabilities are incurred arising out of your use of our website, you will be responsible for the full costs and expenses that we or our officers, directors, agents may incur as a result of the breach, including reasonable legal fees if applicable. You will remain liable if someone else uses your shopping account and/or personal information unless you can prove that such use was fraudulent.


ORDERING:

When placing an order, you agree that any and all information given is accurate and 

complete.

All orders are subject to acceptance and product availability.

If we do not have enough stock to deliver the goods you have ordered, 

we will refund your payment to your credit or debit card.

All prices listed on our site are correct at the time of entering the information, 

however, we reserve the right to change prices of any product at any time. All prices 

include relevant sales tax

No contract for the sale of any of our products will exist between you and us until 

we accept your order by dispatching the product to you.

A confirmation email will be sent to the email address given in your order form 

and will detail products ordered, payment method and cost (including VAT and 

P&P). 


You must check all the details on this confirmation email are correct and contact us 

as soon as possible if any details are incorrect.

If your order has not been accepted, you will receive an email from us telling you 

the reasons why.

DELIVERY:

We try our best to cover all areas with our courier service, but unfortunately 

delivery times cannot be guaranteed. 


Some of the most difficult include Northern Ireland, Isle of Man, Channel Islands, 

Isles of Scilly, the Scottish Highlands and Islands.

The delivery period stated is approximate. 

Goods will be sent to the address given by you in your order.


We currently only ship web orders within the UK however if we agree to ship 

outside the UK. You must meet any additional charges for local taxes and customs 

clearance. Please note, customs policies vary  widely from country to country and 

we highly recommend you contact your local customs office for further information.

Please note that International shipments may be subject to cross-border 

inspections by customs authorities.


PAYMENT:


Prices quoted exclude delivery.


Ideas in a Bubble Limited accepts most major credit and debit cards and PayPal 

all through the PayPal portal

All credit and debit cardholders are subject to validation checks and authorisation 

by the card issuer through PayPal. If the issuer of your payment card refuses to 

authorise payment to us through PayPal we will not be liable for any delay or non-

delivery.


CANCELLING AN ORDER/RETURNS PROCEDURE:


If you haven’t submitted an order, you may clear the items in your shopping basket 

at any time.

If you have placed an order but then wish to change or cancel it, please contact us 

as soon as you can at sales@1drywash.com And we will try our best to make any 

changes but we cannot guarantee that we will be able to do  so as the order may 

already have been processed.


Because of the nature of our products we only accept returns for faulty goods, 

meaning packaging that is damaged or items missing.

Once we've heard from you that you wish to return an order, a returns number will 

be issues which MUST be shown on the outside and inside of the returned 

packaging.


On confirmation that the goods are faulty or incomplete we will refund to the 

purchasing card the value of the goods and the returns postage, where applicable.


You will be liable to any charges incurred when 

returning the goods to us, unless the return is as a result of an error on our side.


PRIVACY:

Ideas in a Bubble Limited will not pass on your personal, credit or debit card 

details to any third party.

We will never ask for your personal details via email. If you receive an unsolicited 

email asking you for your Ideas in a Bubble log in detail, please contact us 

immediately on sales@1drywash.com


Our full privacy policy is available the Privacy section of the site.



DISPUTE RESOLUTION:


If you have a dispute with us, we’ll always try to sort things out if you contact 

customer services on sales@1drywash.com


LIABILITY:

We do not accept liability (except as set out below) for any errors and/or omissions 

contained in our website and reserve the right to change information, prices, 

specifications and descriptions of listed goods, products and services at any time 

and without any notice.


If an error is discovered in the price of the goods that you have ordered, we 

will inform you as soon as possible. We shall be under no obligation to fulfil an 

order for a product that was advertised at the incorrect price. In the event that you 

order an item and the price published on our site is incorrect for any reason, 

we will email you to inform you that we have not accepted your order, and that your 

order has been cancelled. You will be advised of the correct price of the subject 

product. You may re-order it if you wish. If you have already paid for the goods 

we shall refund the full amount within 30 days of the date of order. Should you 

choose to re-order at the correct price, a separate transaction will be posted to your 

credit card.

In the unlikely event that you receive goods which were not what you ordered or 

which are damaged or defective, we will make good any shortage or non-

delivery, replace or repair any damaged or defective goods, or refund to you the 

amount you paid for the goods in question provided that you notify us of the 

problem in writing at the address stated in the confirmation email within 14 working 

days of delivery of the goods plus return the goods to us, unless we inform you that 

return is not necessary. This provision does not affect your statutory rights.

We have taken every measure to provide accurate product images for each product 

for sale on the site. However, due to a number of different factors such as Internet 

browsers, monitor colour contrasts etc, we cannot be held responsible or liable for 

any differences in colour between the image and the actual product.

The products sold on our sites are provided mainly for private domestic and 

consumer use only. Accordingly, we do not accept liability for any indirect loss, 

consequential loss, loss of data, loss of income or profit, loss of damage to property 

and/or loss from claims of third parties arising out of the use of our site or for any 

products or services purchased from us.


We have taken every measure to prevent Internet fraud and ensure any data 

collected from you is stored as securely and safely as possible. However, we 

cannot be held liable in the extremely unlikely event of a breach in our secure 

computer servers.

We shall have no liability to you for any delay in the delivery of products ordered or 

any other matters to the extent that the delay is due to any event outside our 

reasonable control, including but not limited to acts of God, war, flood, fire, labour 

disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, 

governmental actions and any other similar events.

We make no warranty that our website will meet your requirements or will be 

uninterrupted, timely or fault-free, that defects will be corrected, or that the site or 

the server that makes it available are free of viruses or bugs or represents the full 

functionality, accuracy, reliability of the Website. We will not be responsible or liable 

to you for any loss of content or material uploaded or transmitted through our 

Website.


To the fullest extent permissible under applicable law, we disclaim any and all 

warranties of any kind, whether express or implied, in relation to the Products. This 

does not affect your statutory rights as a consumer, nor does it affect your Contract 

Cancellation Rights as a consumer.

We will not be liable, in contract, tort (including, without limitation, negligence), pre-

contract or other representations (other than fraudulent or negligent 

misrepresentations) or otherwise out of or in connection with the conditions for:

Any economic losses (including without limitation loss of revenues, profits, 

contracts, business or anticipated savings); or

Any loss of goodwill or reputation; or

Any special or indirect losses suffered or incurred by that party arising out of or in 

connection with the provisions of any matter under the Conditions.

Nothing in the Conditions shall exclude or limit our liability for death or personal 

injury resulting from our negligence or that of our servants, agents or employees


COPYRIGHT:

All rights, including copyright, in the content of the our web pages are owned or controlled by Ideas in a Bubble Limited. In accessing our web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of the Ideas in a Bubble Limited web pages for any other purpose whatsoever without the prior written permission of Ideas in a Bubble Limited


THIRD PARTY INFORMATION:

We can not be held responsible for material displayed on third party websites or any other written material. The only prices that apply for our website and its  products are those stated on the our website. We can not vouch for the reliability of prices stated on shopping directories or through any other third party.


WAIVER

No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.


SURVIVAL

Each provision of the conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.


ENTIRE AGREEMENT:

These conditions govern our relationship with you. Any changes to these conditions must be in writing and signed by both parties. In this way, we can avoid any problems surrounding what we and you are expected to do. You confirm that, in agreeing to accept the conditions, you have not relied on any representation except where that representation has been made a term of these conditions and you agree that you shall have no remedy in respect of any representation. 


Your statutory rights are not affected by these terms and conditions. Nothing in this clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Conditions.


LAW:

The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.